I had a conversation with a leadership team recently that was incredibly frustrated by the initiative being taken by aides in the building. The complaint was that they were sitting around at the nurse’s station when they weren’t busy with cares. Leadership wanted them to be engaging with residents. But in most traditional nursing homes, this is not what CNA’s understand as their job. To get to this place we have to create a culture where engaging with residents is everyone’s job.
MARVIN’S PILOT GOT IT RIGHT!
One of the most unifying and powerful accomplishments of self-led teams is realizing that no job and no person is viewed as greater than another. The equation itself is simple: no greater than or less than, only equal to. So every job is just as important as the next. All the jobs that need to be done in a household are done to help the members of that household have a better day. It doesn’t matter if it is wiping the table or taking out the trash or helping with medications. Self-led teams do not get hung up on titles, you simply get in where you fit in that day. Continue reading “Flying High with Self-led Teams”
Residents will have eagle eyes watching over them when they move into one of the new households at Fountain Lake in Albert Lea, MN – especially if it’s nesting season.
“We didn’t know a bald eagle’s nest was on the property until about a year after we purchased it,” says Scot Spates, Administrator at St. John’s Lutheran Community.
Not to mention a welcome breath of fresh air!
Action Pact has watched with delight as our friends at Brewster Village in Appleton, Wisconsin, have continued to learn and grow while they pursue excellence in the household model and person-centered care. A PersonFirst® organization, they demonstrate their commitment in many ways. Here’s one.
Cycling Without Age program has brought to Brewster Village since it was introduced last summer with its first rickshaw.
HOME-LIKE ISN’T GOOD ENOUGH.
By Glenn Blacklock, Action Pact Consultant
It’s not home if it’s not real. You can’t fake it.
A vendor once tried to sell me a music box that made bird-like sounds. I didn’t buy it. I want to hear real birds sing. It’s the vibrant life behind the
song that makes the difference.
And no matter the packaging or how many advertising dollars are spent trying to convince me that Diet Dr. Pepper tastes like regular Dr. Pepper, my taste buds don’t lie. I know the difference. It’s like that with home. Even the frailest among us knows the difference between homelike and home…
As a teenager I visited my Aunt Karla who lived in Berlin. I had been there before but was too young to really understand what the city was all about and how significant it was to my life.
It was in Berlin that my parents met and married. My father was an honor guard at the famous JFK speech. My brother was born there. I loved the city with its busy business district, restaurants, and shops, all of which exuded an energy that felt good. But there was some ugliness to it as well with its reminders of the war and the thought of how isolated the people were in the worst of times. And that wall… Continue reading “Tear Down That Wall!”
Thursday, 1:30 p.m., the moment residents in Inglis House’s 3-South neighborhood have been waiting for has arrived. It’s Tea Time. They steer their wheelchairs toward the solarium where snacks, music, companionship, and of course, a wide assortment of tea await.
“It’s my favorite thing we’ve started since I’ve been here,” says Michael Kelly, Neighborhood Life Leader. He latched onto the idea while looking for a way to divert residents from dwelling on their debilitating diseases. Continue reading “More Freedom for Staff Means a Better Life for Residents”
“Evidence that person-centered care is making a difference.”
So wrote Gavin Kerr, Inglis CEO, in an email he forwarded to his executive team last July. In the original message, a physical therapist praises long-term care staff at Inglis House in Philadelphia for the remarkable progress made by a resident with severe physical disabilities.
“They (staff) did the impossible,” the therapist wrote. One resident “told me she got out of bed and ate in the solarium yesterday. This is something that has not been done as far as I know, ever. She is now agreeing to get out of bed three times a week to eat lunch in the solarium… We talked; ‘New room, new life,’ she said.” Continue reading “Residents with disabilities find new life in Inglis Neighborhoods”