With emotions running high, Steve Shields, Action Pact CEO, shares his personal experience with his mother who was placed in a nursing home, and the devastating aftermath of her time there. Through his determined efforts, Shields has transformed the senior living industry, and his talk reflects the need to change how we think about our elders.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx