Manor Park Sees Greater Staff Retention with New Households

The “Wall of Fame” at Manor Park, Inc. is likely to get a lot more crowded now that person-centered care and the Household Model are leading to less staff turnover.

The wall is lined with photos of staff members who have worked five years or longer at the Life Plan Community (LPC) in Midland, TX. With turnover plummeting from 44 to 30 percent for all employees over the past four years, more photos are sure to be added as more staff reach the five-year threshold. Continue reading “Manor Park Sees Greater Staff Retention with New Households”

Flying High with Self-led Teams

MARVIN’S PILOT GOT IT RIGHT!

One of the most unifying and powerful accomplishments of self-led teams is realizing that no job and no person is viewed as greater than another. The equation itself is simple: no greater than or less than, only equal to. So every job is just as important as the next. All the jobs that need to be done in a household are done to help the members of that household have a better day. It doesn’t matter if it is wiping the table or taking out the trash or helping with medications. Self-led teams do not get hung up on titles, you simply get in where you fit in that day. Continue reading “Flying High with Self-led Teams”

Bridgewater Households Brighten Prospects for Organizational Longevity

When participants of a leadership development seminar held in Arizona last fall were asked to name leaders who inspire them, they chose heroic figures you might expect – Mother Teresa, Nelson Mandela, Martin Luther King, Jr., Kathy Sommers … Kathy Sommers?

A certified nursing assistant (C.N.A.) at Bridgewater Retirement Community in Virginia, Sommers’ strength, devotion, and compassion immediately came to mind for seminar participant Jeff Boyd. “Truly, Kathy stands out,” he says. Continue reading “Bridgewater Households Brighten Prospects for Organizational Longevity”