Culture change and person-centered care are no longer new ideas. Leaders in long-term care have been working to change the reality of nursing homes for decades now. Hundreds of organizations across the country use these words and claim to be changing their culture and providing person-centered care. Unfortunately, the reality of what culture change looks like and the ability to truly leave the institutional behind varies from home to home. Continue reading “The First Step In Your Journey To Home”
Tag: LaVrene Norton
The Struggle With Choice
Resident choice is a cornerstone of culture change. As we transform our organizations, we are constantly asking ourselves, “How does this promote or honor the residents’ self-determination, preferences and daily pleasures?” This awareness, however, does not mean we don’t still struggle with how to balance these choices against other important concerns, such as resident safety. Continue reading “The Struggle With Choice”
4 Ways High Involvement Supports Organizational Transformation
High involvement is essential for deep transformation. W. Edwards Deming, a statistician, was credited with Japan’s rise in manufacturing after World War II. The improvements were seen clearly in the quality of Japanese cars that began to dominate American highways in the 1970’s. Deming’s processes gradually came to influence the entire auto industry. In his book Out of the Crisis, published in 1982, he detailed 14 points vital to transforming business. His 14th point: Transformation is everyone’s job. Continue reading “4 Ways High Involvement Supports Organizational Transformation”
Neighbors blog - from Action Pact 